Thanks for shopping at MightyCute! In the unlikely even that you receive a defective or incorrect item from our warehouse, we are happy to help you return the product.
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Before you send out the product, please take a photo of it and send it to us via WhatsApp at 01165456101. We will provide you with an appropriate address to return the product to. For proof of purchase, you will also need to attach the order confirmation email that we sent you when you first made the order.
Once we receive your item, we will inspect it and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. If you prefer to exchange the item instead of receiving a refund, please indicate so in your WhatsApp message. We will send you the item if we have available inventory in our warehouse. If the item is no longer available, we will inform you via WhatsApp and a refund will be issued instead.
You will be responsible for paying for your own shipping costs for returning your item. Please note that the original shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.